Request

APIDescription
GET api/request/provider/{guid}

No documentation available.

GET api/Request?guid={guid}

No documentation available.

Authenticate

APIDescription
GET api/ResetPassword?domain={domain}&email={email}

No documentation available.

GET api/Authenticate?domain={domain}&username={username}&password={password}

Attempts a login to create an access token necessary to access protected resources.

GET api/Authenticate?domain={domain}&email={email}

No documentation available.

APIDescription
GET api/search/contacts-and-tickets?q={q}

No documentation available.

GET api/search/contacts?q={q}

No documentation available.

GET api/search/members?q={q}

No documentation available.

GET api/search/agents?q={q}

No documentation available.

Quick_Response

APIDescription
GET api/quick_response/{quickResponseId}/apply/{ticketId}

Applies a ticket to a quick response to replace the variables (i.e. %full_name%).

GET api/Quick_Response

Retrieves the quick responses available to the logged in user.

GET api/Quick_Response?quickResponseId={quickResponseId}&ticketId={ticketId}

Applies a ticket to a quick response to replace the variables (i.e. %full_name%).

Reply

APIDescription
DELETE api/reply?id={id}&ticketId={ticketId}

Removes a reply from a support ticket.

POST api/support_ticket/{ticketId}/agent/{agentId}/reply?sendEmail={sendEmail}

Adds a reply to a specified support ticket.

POST api/support_ticket/{ticketId}/contact/{contactId}/reply?sendEmail={sendEmail}

Adds a contact reply to a specified support ticket.

DELETE api/support_ticket/{ticketId}/reply/{id}

Removes a reply from a support ticket.

POST api/support_ticket/{ticketId}/reply?agentId={agentId}&sendEmail={sendEmail}

Adds a reply to a specified support ticket.

POST api/support_ticket/{ticketId}/reply?contactId={contactId}&sendEmail={sendEmail}

Adds a contact reply to a specified support ticket.

DELETE api/Reply/{id}?ticketId={ticketId}

Removes a reply from a support ticket.

GET api/Reply?ticketId={ticketId}

Retrieves the replies to a specified support ticket.

POST api/Reply?ticketId={ticketId}&agentId={agentId}&sendEmail={sendEmail}

Adds a reply to a specified support ticket.

POST api/Reply?ticketId={ticketId}&contactId={contactId}&sendEmail={sendEmail}

Adds a contact reply to a specified support ticket.

Support_Ticket

APIDescription
GET api/support_ticket/by_subid/{subId}

No documentation available.

GET api/support_ticket/my_unresolved

Retrieves all of the unresolved tickets assigned to the logged in user.

GET api/support_ticket/my_unresolved?pageNumber={pageNumber}&pageSize={pageSize}

No documentation available.

GET api/support_ticket/my_unresolved/{pageNumber}/{pageSize}

No documentation available.

GET api/support_ticket/resolved_by_all/{pageNumber}/{pageSize}/{daysFromNow}

No documentation available.

GET api/support_ticket/my_unsolved_in_my_group/{pageNumber}/{pageSize}

No documentation available.

GET api/support_ticket/other_unresolved

No documentation available.

GET api/support_ticket/other_unresolved?pageNumber={pageNumber}&pageSize={pageSize}

No documentation available.

GET api/support_ticket/other_unresolved/{pageNumber}/{pageSize}

No documentation available.

GET api/support_ticket/stats

Retrieves support ticket count stats.

GET api/support_ticket/advanced_stats

No documentation available.

GET api/support_ticket/unassigned

Retrieves all unassigned support tickets.

GET api/support_ticket/unassigned?pageNumber={pageNumber}&pageSize={pageSize}

No documentation available.

GET api/support_ticket/unassigned/{pageNumber}/{pageSize}

No documentation available.

GET api/support_ticket/overdue/{pageNumber}/{pageSize}

No documentation available.

GET api/support_ticket/unresolved

Retrieves all unresolved support tickets.

GET api/support_ticket/unresolved?pageNumber={pageNumber}&pageSize={pageSize}&useGroupFilter={useGroupFilter}

No documentation available.

GET api/support_ticket/unresolved/{pageNumber}/{pageSize}?useGroupFilter={useGroupFilter}

No documentation available.

GET api/support_ticket/unresolved_in_my_groups/{pageNumber}/{pageSize}?useGroupFilter={useGroupFilter}

No documentation available.

GET api/support_ticket/team_unsolved_tickets/{pageNumber}/{pageSize}

No documentation available.

GET api/Support_Ticket/{id}

Retrieves the support ticket with the specified Id.

GET api/Support_Ticket?subId={subId}

No documentation available.

GET api/Support_Ticket?pageNumber={pageNumber}&pageSize={pageSize}&daysFromNow={daysFromNow}

No documentation available.

POST api/Support_Ticket?email_customer={email_customer}

Creates a new support ticket.

POST api/Support_Ticket/{id}

Updates an existing support ticket.

Alternate_Domain

APIDescription
DELETE api/alternate_domain?id={id}

Removes an alternate domain from a customer.

GET api/customer/{customerId}/alternate_domain

Retrieves the alternate domains associated with a customer.

DELETE api/Alternate_Domain/{id}

Removes an alternate domain from a customer.

GET api/Alternate_Domain?customerId={customerId}

Retrieves the alternate domains associated with a customer.

Contact

APIDescription
GET api/contact/{pageNumber}/{pageSize}

No documentation available.

GET api/customer/{customerId}/contact

Retrieves the contacts of a customer.

GET api/contact/email/{email}

No documentation available.

POST api/customer/{customerId}/contact

Creates a new contact under and existing customer

POST api/customer/individual?customerId={customerId}

Creates a new contact under and existing customer

POST api/customer/individual

No documentation available.

POST api/customer/{customerId}/contact/{contactId}

No documentation available.

POST api/Contact?customerId={customerId}

Creates a new contact under and existing customer

POST api/Contact

No documentation available.

POST api/Contact?customerId={customerId}&contactId={contactId}

No documentation available.

EncryptedAuthProvider

APIDescription
POST api/auth/contact_token

No documentation available.

POST api/EncryptedAuthProvider

No documentation available.

Me

APIDescription
GET api/me/provider

Retrieves the provider of the logged in user.

GET api/me/provider/id

Retrieves the Id of the provider of the logged in user.

PUT api/Me

Updates the currently logged in agent.

Provider

APIDescription
POST api/provider/provision

No documentation available.

POST api/provider/resellersignup

No documentation available.

GET api/provider/list

No documentation available.

GET api/Provider/{id}

Determines the availability of a domain.

GET api/Provider

No documentation available.

Faq_Item

APIDescription
GET api/faq_items_list

No documentation available.

GET api/faq_items_list?offset={offset}&page_size={page_size}

No documentation available.

GET api/Faq_Item

No documentation available.

GET api/Faq_Item?offset={offset}&page_size={page_size}

No documentation available.

Kb_Item

APIDescription
PUT api/kb_item/{kbItemId}/tag/{tagId}

Associates a tag to a knowledge base item.

GET api/kb_item?id={id}

Retrieves a knowledge base item with the given Id.

GET api/kb_items_list

No documentation available.

POST api/kb_item?id={id}

Updates an existing knowledge base item.

PUT api/Kb_Item?kbItemId={kbItemId}&tagId={tagId}

Associates a tag to a knowledge base item.

GET api/Kb_Item

No documentation available.

News_Item

APIDescription
GET api/news_items_list

No documentation available.

GET api/news_items_list?offset={offset}&page_size={page_size}

No documentation available.

GET api/News_Item

No documentation available.

GET api/News_Item?offset={offset}&page_size={page_size}

No documentation available.

Pricing

APIDescription
POST api/pricing/default_pricings

No documentation available.

GET api/pricing/pricings_for_plan/{plan_name}

No documentation available.

GET api/pricing/pricing_for_provider/{provider_id}

No documentation available.

PUT api/pricing/pricing_for_provider/{provider_id}

No documentation available.

GET api/Pricing?provider_id={provider_id}

No documentation available.

PUT api/Pricing?provider_id={provider_id}

No documentation available.

GET api/Pricing?plan_name={plan_name}

No documentation available.

Invoices

APIDescription
POST api/invoices/reserve_next_id

No documentation available.

GET api/invoices/latest_existing_id

No documentation available.

GET api/Invoices

No documentation available.

POST api/Invoices

No documentation available.

Customer

APIDescription
GET api/Customer/domain?domain={domain}

No documentation available.

GET api/Customer

Retrieves the customers associated with your provider account.

GET api/Customer/{id}

Retrieves the customer with the specified Id.

GET api/Customer?domain={domain}

No documentation available.

POST api/Customer

Creates a new customer.

POST api/Customer/{id}

No documentation available.

Date_Format

APIDescription
GET api/Date_Format

Retrieves the date formats available in the system.

GET api/Date_Format/{id}

Retrieves the date format with the specified Id.

Ticket_Type

APIDescription
GET api/Ticket_Type

Retrieves all of the ticket types in the system.

Priority

APIDescription
GET api/Priority

Retrieves all of the priorities available in the system.

Source

APIDescription
GET api/Source

No documentation available.

Product

APIDescription
GET api/Product

Retrieves the products available in the system.

Time_Format

APIDescription
GET api/Time_Format

Retrieves the time formats available in the system.

Agent

APIDescription
GET api/Agent

Retrieves the agents associated with your account.

GET api/Agent/{id}

Retrieves the agent with the specified Id.

POST api/Agent

Creates a new agent.

POST api/Agent/{id}

Updates an existing agent.

Echo

APIDescription
GET api/Echo

No documentation available.

Status

APIDescription
GET api/Status

Retrieves all of the statuses in the system.

Tag

APIDescription
DELETE api/Tag/{id}

Removes a tag from the system.

GET api/Tag

Retrieves all of the tags in the system.

GET api/Tag/{id}

Retrieves the tag with the given Id.

POST api/Tag

Creates a new tag.

POST api/Tag/{id}

Updates an existing tag.