GET api/Kb_Item/Get/{id}

Retrieves a knowledge base item with the given Id.

Request Information

Parameters

NameDescriptionAdditional information
id 
The Id of the knowledge base item

Define this parameter in the request URI.

Response Information

Response body formats

application/json, text/json

Sample: 
{
  "body": "sample string 1",
  "date_created": "2025-11-03T14:43:27.1242181-05:00",
  "date_last_modified": "2025-11-03T14:43:27.1242181-05:00",
  "sub_id": 3,
  "title": "sample string 4",
  "views": 5,
  "ProviderId": 6,
  "id": 1
}

application/xml, text/xml

Sample: 
<kb_item xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api.KnowledgeBase">
  <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
  <ProviderId>6</ProviderId>
  <body>sample string 1</body>
  <date_created>2025-11-03T14:43:27.1242181-05:00</date_created>
  <date_last_modified>2025-11-03T14:43:27.1242181-05:00</date_last_modified>
  <sub_id>3</sub_id>
  <title>sample string 4</title>
  <views>5</views>
</kb_item>