GET api/Reply?ticketId={ticketId}
Retrieves the replies to a specified support ticket.
Request Information
Parameters
| Name | Description | Additional information |
|---|---|---|
| ticketId | The Id of the support ticket |
Define this parameter in the request URI. |
Response Information
Response body formats
application/json, text/json
Sample:
[
{
"body": "sample string 1",
"date_created": "2025-02-23T01:31:40.3356792-05:00",
"is_customer": true,
"is_public": true,
"ticket_id": 5,
"user": {
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
"id": 1
},
{
"body": "sample string 1",
"date_created": "2025-02-23T01:31:40.3356792-05:00",
"is_customer": true,
"is_public": true,
"ticket_id": 5,
"user": {
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
"id": 1
},
{
"body": "sample string 1",
"date_created": "2025-02-23T01:31:40.3356792-05:00",
"is_customer": true,
"is_public": true,
"ticket_id": 5,
"user": {
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
"id": 1
}
]
application/xml, text/xml
Sample:
<ArrayOfcorrespondence xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api.Ticketing">
<correspondence>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<body>sample string 1</body>
<date_created>2025-02-23T01:31:40.3356792-05:00</date_created>
<is_customer>true</is_customer>
<is_public>true</is_public>
<ticket_id>5</ticket_id>
<user xmlns:d3p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:address1>sample string 1</d3p1:address1>
<d3p1:alternate_phone_number>sample string 3</d3p1:alternate_phone_number>
<d3p1:city>sample string 4</d3p1:city>
<d3p1:company_name>sample string 5</d3p1:company_name>
<d3p1:country>sample string 6</d3p1:country>
<d3p1:customerid>2</d3p1:customerid>
<d3p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:adjust_for_daylight_savings>true</d3p1:adjust_for_daylight_savings>
<d3p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:name>sample string 1</d3p1:name>
</d3p1:date_format>
<d3p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:name>sample string 1</d3p1:name>
</d3p1:time_format>
</d3p1:date_time_format>
<d3p1:description>sample string 7</d3p1:description>
<d3p1:emailaddress>sample string 17</d3p1:emailaddress>
<d3p1:full_name>sample string 8</d3p1:full_name>
<d3p1:is_active>true</d3p1:is_active>
<d3p1:is_agent>true</d3p1:is_agent>
<d3p1:location>sample string 11</d3p1:location>
<d3p1:phone_number>sample string 12</d3p1:phone_number>
<d3p1:photo_filename>sample string 18</d3p1:photo_filename>
<d3p1:postal_code>sample string 13</d3p1:postal_code>
<d3p1:signature>sample string 14</d3p1:signature>
<d3p1:title>sample string 15</d3p1:title>
<d3p1:username>sample string 16</d3p1:username>
</user>
</correspondence>
<correspondence>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<body>sample string 1</body>
<date_created>2025-02-23T01:31:40.3356792-05:00</date_created>
<is_customer>true</is_customer>
<is_public>true</is_public>
<ticket_id>5</ticket_id>
<user xmlns:d3p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:address1>sample string 1</d3p1:address1>
<d3p1:alternate_phone_number>sample string 3</d3p1:alternate_phone_number>
<d3p1:city>sample string 4</d3p1:city>
<d3p1:company_name>sample string 5</d3p1:company_name>
<d3p1:country>sample string 6</d3p1:country>
<d3p1:customerid>2</d3p1:customerid>
<d3p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:adjust_for_daylight_savings>true</d3p1:adjust_for_daylight_savings>
<d3p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:name>sample string 1</d3p1:name>
</d3p1:date_format>
<d3p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:name>sample string 1</d3p1:name>
</d3p1:time_format>
</d3p1:date_time_format>
<d3p1:description>sample string 7</d3p1:description>
<d3p1:emailaddress>sample string 17</d3p1:emailaddress>
<d3p1:full_name>sample string 8</d3p1:full_name>
<d3p1:is_active>true</d3p1:is_active>
<d3p1:is_agent>true</d3p1:is_agent>
<d3p1:location>sample string 11</d3p1:location>
<d3p1:phone_number>sample string 12</d3p1:phone_number>
<d3p1:photo_filename>sample string 18</d3p1:photo_filename>
<d3p1:postal_code>sample string 13</d3p1:postal_code>
<d3p1:signature>sample string 14</d3p1:signature>
<d3p1:title>sample string 15</d3p1:title>
<d3p1:username>sample string 16</d3p1:username>
</user>
</correspondence>
<correspondence>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<body>sample string 1</body>
<date_created>2025-02-23T01:31:40.3356792-05:00</date_created>
<is_customer>true</is_customer>
<is_public>true</is_public>
<ticket_id>5</ticket_id>
<user xmlns:d3p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:address1>sample string 1</d3p1:address1>
<d3p1:alternate_phone_number>sample string 3</d3p1:alternate_phone_number>
<d3p1:city>sample string 4</d3p1:city>
<d3p1:company_name>sample string 5</d3p1:company_name>
<d3p1:country>sample string 6</d3p1:country>
<d3p1:customerid>2</d3p1:customerid>
<d3p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:adjust_for_daylight_savings>true</d3p1:adjust_for_daylight_savings>
<d3p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:name>sample string 1</d3p1:name>
</d3p1:date_format>
<d3p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d3p1:name>sample string 1</d3p1:name>
</d3p1:time_format>
</d3p1:date_time_format>
<d3p1:description>sample string 7</d3p1:description>
<d3p1:emailaddress>sample string 17</d3p1:emailaddress>
<d3p1:full_name>sample string 8</d3p1:full_name>
<d3p1:is_active>true</d3p1:is_active>
<d3p1:is_agent>true</d3p1:is_agent>
<d3p1:location>sample string 11</d3p1:location>
<d3p1:phone_number>sample string 12</d3p1:phone_number>
<d3p1:photo_filename>sample string 18</d3p1:photo_filename>
<d3p1:postal_code>sample string 13</d3p1:postal_code>
<d3p1:signature>sample string 14</d3p1:signature>
<d3p1:title>sample string 15</d3p1:title>
<d3p1:username>sample string 16</d3p1:username>
</user>
</correspondence>
</ArrayOfcorrespondence>