GET api/Search/ContactsAndTickets?q={q}
Searches all contacts and tickets based on the given query.
Request Information
Parameters
| Name | Description | Additional information |
|---|---|---|
| q | The search term (word, words or phrase) |
Define this parameter in the request URI. |
Response Information
Response body formats
application/json, text/json
Sample:
{
"contacts": [
{
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
{
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
{
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
}
],
"agents": [
{
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
{
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
{
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
}
],
"tickets": [
{
"assigned_by_id": 1,
"assigned_to_id": 1,
"assigned_to_full_name": "sample string 1",
"body": "sample string 2",
"brand_id": 1,
"date_created": "2025-02-23T01:11:18.1319575-05:00",
"date_last_modified": "2025-02-23T01:11:18.1319575-05:00",
"last_modifier_full_name": "sample string 5",
"date_resolved": "2025-02-23T01:11:18.1319575-05:00",
"external_id": "sample string 6",
"is_resolved": true,
"overall_status": {
"is_resolved": true,
"name": "sample string 2",
"system_type": 3,
"id": 1
},
"owner": {
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
"priority": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"product": {
"description": "sample string 1",
"name": "sample string 2",
"id": 1
},
"row_guid": "sample string 8",
"source": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"sub_id": 9,
"subject": "sample string 10",
"ticket_type": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"views": 11,
"date_sla_failed": "2025-02-23T01:11:18.1319575-05:00",
"due_date": "2025-02-23T01:11:18.1319575-05:00",
"Cc": [
"sample string 1",
"sample string 2",
"sample string 3"
],
"form_id": 12,
"tags": [
1,
2,
3
],
"group_id": 13,
"group_name": "sample string 14",
"is_agent_last_to_respond": true,
"id": 1
},
{
"assigned_by_id": 1,
"assigned_to_id": 1,
"assigned_to_full_name": "sample string 1",
"body": "sample string 2",
"brand_id": 1,
"date_created": "2025-02-23T01:11:18.1319575-05:00",
"date_last_modified": "2025-02-23T01:11:18.1319575-05:00",
"last_modifier_full_name": "sample string 5",
"date_resolved": "2025-02-23T01:11:18.1319575-05:00",
"external_id": "sample string 6",
"is_resolved": true,
"overall_status": {
"is_resolved": true,
"name": "sample string 2",
"system_type": 3,
"id": 1
},
"owner": {
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
"priority": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"product": {
"description": "sample string 1",
"name": "sample string 2",
"id": 1
},
"row_guid": "sample string 8",
"source": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"sub_id": 9,
"subject": "sample string 10",
"ticket_type": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"views": 11,
"date_sla_failed": "2025-02-23T01:11:18.1319575-05:00",
"due_date": "2025-02-23T01:11:18.1319575-05:00",
"Cc": [
"sample string 1",
"sample string 2",
"sample string 3"
],
"form_id": 12,
"tags": [
1,
2,
3
],
"group_id": 13,
"group_name": "sample string 14",
"is_agent_last_to_respond": true,
"id": 1
},
{
"assigned_by_id": 1,
"assigned_to_id": 1,
"assigned_to_full_name": "sample string 1",
"body": "sample string 2",
"brand_id": 1,
"date_created": "2025-02-23T01:11:18.1319575-05:00",
"date_last_modified": "2025-02-23T01:11:18.1319575-05:00",
"last_modifier_full_name": "sample string 5",
"date_resolved": "2025-02-23T01:11:18.1319575-05:00",
"external_id": "sample string 6",
"is_resolved": true,
"overall_status": {
"is_resolved": true,
"name": "sample string 2",
"system_type": 3,
"id": 1
},
"owner": {
"address1": "sample string 1",
"customerid": 2,
"alternate_phone_number": "sample string 3",
"city": "sample string 4",
"company_name": "sample string 5",
"country": "sample string 6",
"date_time_format": {
"adjust_for_daylight_savings": true,
"date_format": {
"name": "sample string 1",
"id": 1
},
"time_format": {
"name": "sample string 1",
"id": 1
},
"id": 1
},
"description": "sample string 7",
"full_name": "sample string 8",
"is_active": true,
"is_agent": true,
"location": "sample string 11",
"phone_number": "sample string 12",
"postal_code": "sample string 13",
"signature": "sample string 14",
"title": "sample string 15",
"username": "sample string 16",
"emailaddress": "sample string 17",
"photo_filename": "sample string 18",
"id": 1
},
"priority": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"product": {
"description": "sample string 1",
"name": "sample string 2",
"id": 1
},
"row_guid": "sample string 8",
"source": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"sub_id": 9,
"subject": "sample string 10",
"ticket_type": {
"name": "sample string 1",
"system_type": 2,
"id": 1
},
"views": 11,
"date_sla_failed": "2025-02-23T01:11:18.1319575-05:00",
"due_date": "2025-02-23T01:11:18.1319575-05:00",
"Cc": [
"sample string 1",
"sample string 2",
"sample string 3"
],
"form_id": 12,
"tags": [
1,
2,
3
],
"group_id": 13,
"group_name": "sample string 14",
"is_agent_last_to_respond": true,
"id": 1
}
]
}
application/xml, text/xml
Sample:
<search_result xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api.Search">
<agents xmlns:d2p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<d2p1:user>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:address1>sample string 1</d2p1:address1>
<d2p1:alternate_phone_number>sample string 3</d2p1:alternate_phone_number>
<d2p1:city>sample string 4</d2p1:city>
<d2p1:company_name>sample string 5</d2p1:company_name>
<d2p1:country>sample string 6</d2p1:country>
<d2p1:customerid>2</d2p1:customerid>
<d2p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:adjust_for_daylight_savings>true</d2p1:adjust_for_daylight_savings>
<d2p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:date_format>
<d2p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:time_format>
</d2p1:date_time_format>
<d2p1:description>sample string 7</d2p1:description>
<d2p1:emailaddress>sample string 17</d2p1:emailaddress>
<d2p1:full_name>sample string 8</d2p1:full_name>
<d2p1:is_active>true</d2p1:is_active>
<d2p1:is_agent>true</d2p1:is_agent>
<d2p1:location>sample string 11</d2p1:location>
<d2p1:phone_number>sample string 12</d2p1:phone_number>
<d2p1:photo_filename>sample string 18</d2p1:photo_filename>
<d2p1:postal_code>sample string 13</d2p1:postal_code>
<d2p1:signature>sample string 14</d2p1:signature>
<d2p1:title>sample string 15</d2p1:title>
<d2p1:username>sample string 16</d2p1:username>
</d2p1:user>
<d2p1:user>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:address1>sample string 1</d2p1:address1>
<d2p1:alternate_phone_number>sample string 3</d2p1:alternate_phone_number>
<d2p1:city>sample string 4</d2p1:city>
<d2p1:company_name>sample string 5</d2p1:company_name>
<d2p1:country>sample string 6</d2p1:country>
<d2p1:customerid>2</d2p1:customerid>
<d2p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:adjust_for_daylight_savings>true</d2p1:adjust_for_daylight_savings>
<d2p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:date_format>
<d2p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:time_format>
</d2p1:date_time_format>
<d2p1:description>sample string 7</d2p1:description>
<d2p1:emailaddress>sample string 17</d2p1:emailaddress>
<d2p1:full_name>sample string 8</d2p1:full_name>
<d2p1:is_active>true</d2p1:is_active>
<d2p1:is_agent>true</d2p1:is_agent>
<d2p1:location>sample string 11</d2p1:location>
<d2p1:phone_number>sample string 12</d2p1:phone_number>
<d2p1:photo_filename>sample string 18</d2p1:photo_filename>
<d2p1:postal_code>sample string 13</d2p1:postal_code>
<d2p1:signature>sample string 14</d2p1:signature>
<d2p1:title>sample string 15</d2p1:title>
<d2p1:username>sample string 16</d2p1:username>
</d2p1:user>
<d2p1:user>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:address1>sample string 1</d2p1:address1>
<d2p1:alternate_phone_number>sample string 3</d2p1:alternate_phone_number>
<d2p1:city>sample string 4</d2p1:city>
<d2p1:company_name>sample string 5</d2p1:company_name>
<d2p1:country>sample string 6</d2p1:country>
<d2p1:customerid>2</d2p1:customerid>
<d2p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:adjust_for_daylight_savings>true</d2p1:adjust_for_daylight_savings>
<d2p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:date_format>
<d2p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:time_format>
</d2p1:date_time_format>
<d2p1:description>sample string 7</d2p1:description>
<d2p1:emailaddress>sample string 17</d2p1:emailaddress>
<d2p1:full_name>sample string 8</d2p1:full_name>
<d2p1:is_active>true</d2p1:is_active>
<d2p1:is_agent>true</d2p1:is_agent>
<d2p1:location>sample string 11</d2p1:location>
<d2p1:phone_number>sample string 12</d2p1:phone_number>
<d2p1:photo_filename>sample string 18</d2p1:photo_filename>
<d2p1:postal_code>sample string 13</d2p1:postal_code>
<d2p1:signature>sample string 14</d2p1:signature>
<d2p1:title>sample string 15</d2p1:title>
<d2p1:username>sample string 16</d2p1:username>
</d2p1:user>
</agents>
<contacts xmlns:d2p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<d2p1:user>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:address1>sample string 1</d2p1:address1>
<d2p1:alternate_phone_number>sample string 3</d2p1:alternate_phone_number>
<d2p1:city>sample string 4</d2p1:city>
<d2p1:company_name>sample string 5</d2p1:company_name>
<d2p1:country>sample string 6</d2p1:country>
<d2p1:customerid>2</d2p1:customerid>
<d2p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:adjust_for_daylight_savings>true</d2p1:adjust_for_daylight_savings>
<d2p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:date_format>
<d2p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:time_format>
</d2p1:date_time_format>
<d2p1:description>sample string 7</d2p1:description>
<d2p1:emailaddress>sample string 17</d2p1:emailaddress>
<d2p1:full_name>sample string 8</d2p1:full_name>
<d2p1:is_active>true</d2p1:is_active>
<d2p1:is_agent>true</d2p1:is_agent>
<d2p1:location>sample string 11</d2p1:location>
<d2p1:phone_number>sample string 12</d2p1:phone_number>
<d2p1:photo_filename>sample string 18</d2p1:photo_filename>
<d2p1:postal_code>sample string 13</d2p1:postal_code>
<d2p1:signature>sample string 14</d2p1:signature>
<d2p1:title>sample string 15</d2p1:title>
<d2p1:username>sample string 16</d2p1:username>
</d2p1:user>
<d2p1:user>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:address1>sample string 1</d2p1:address1>
<d2p1:alternate_phone_number>sample string 3</d2p1:alternate_phone_number>
<d2p1:city>sample string 4</d2p1:city>
<d2p1:company_name>sample string 5</d2p1:company_name>
<d2p1:country>sample string 6</d2p1:country>
<d2p1:customerid>2</d2p1:customerid>
<d2p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:adjust_for_daylight_savings>true</d2p1:adjust_for_daylight_savings>
<d2p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:date_format>
<d2p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:time_format>
</d2p1:date_time_format>
<d2p1:description>sample string 7</d2p1:description>
<d2p1:emailaddress>sample string 17</d2p1:emailaddress>
<d2p1:full_name>sample string 8</d2p1:full_name>
<d2p1:is_active>true</d2p1:is_active>
<d2p1:is_agent>true</d2p1:is_agent>
<d2p1:location>sample string 11</d2p1:location>
<d2p1:phone_number>sample string 12</d2p1:phone_number>
<d2p1:photo_filename>sample string 18</d2p1:photo_filename>
<d2p1:postal_code>sample string 13</d2p1:postal_code>
<d2p1:signature>sample string 14</d2p1:signature>
<d2p1:title>sample string 15</d2p1:title>
<d2p1:username>sample string 16</d2p1:username>
</d2p1:user>
<d2p1:user>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:address1>sample string 1</d2p1:address1>
<d2p1:alternate_phone_number>sample string 3</d2p1:alternate_phone_number>
<d2p1:city>sample string 4</d2p1:city>
<d2p1:company_name>sample string 5</d2p1:company_name>
<d2p1:country>sample string 6</d2p1:country>
<d2p1:customerid>2</d2p1:customerid>
<d2p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:adjust_for_daylight_savings>true</d2p1:adjust_for_daylight_savings>
<d2p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:date_format>
<d2p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
</d2p1:time_format>
</d2p1:date_time_format>
<d2p1:description>sample string 7</d2p1:description>
<d2p1:emailaddress>sample string 17</d2p1:emailaddress>
<d2p1:full_name>sample string 8</d2p1:full_name>
<d2p1:is_active>true</d2p1:is_active>
<d2p1:is_agent>true</d2p1:is_agent>
<d2p1:location>sample string 11</d2p1:location>
<d2p1:phone_number>sample string 12</d2p1:phone_number>
<d2p1:photo_filename>sample string 18</d2p1:photo_filename>
<d2p1:postal_code>sample string 13</d2p1:postal_code>
<d2p1:signature>sample string 14</d2p1:signature>
<d2p1:title>sample string 15</d2p1:title>
<d2p1:username>sample string 16</d2p1:username>
</d2p1:user>
</contacts>
<tickets xmlns:d2p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Ticketing">
<d2p1:support_ticket>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:Cc xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:string>sample string 1</d4p1:string>
<d4p1:string>sample string 2</d4p1:string>
<d4p1:string>sample string 3</d4p1:string>
</d2p1:Cc>
<d2p1:assigned_by_id>1</d2p1:assigned_by_id>
<d2p1:assigned_to_full_name>sample string 1</d2p1:assigned_to_full_name>
<d2p1:assigned_to_id>1</d2p1:assigned_to_id>
<d2p1:body>sample string 2</d2p1:body>
<d2p1:brand_id>1</d2p1:brand_id>
<d2p1:date_created>2025-02-23T01:11:18.1319575-05:00</d2p1:date_created>
<d2p1:date_last_modified>2025-02-23T01:11:18.1319575-05:00</d2p1:date_last_modified>
<d2p1:date_resolved>2025-02-23T01:11:18.1319575-05:00</d2p1:date_resolved>
<d2p1:date_sla_failed>2025-02-23T01:11:18.1319575-05:00</d2p1:date_sla_failed>
<d2p1:due_date>2025-02-23T01:11:18.1319575-05:00</d2p1:due_date>
<d2p1:external_id>sample string 6</d2p1:external_id>
<d2p1:form_id>12</d2p1:form_id>
<d2p1:group_id>13</d2p1:group_id>
<d2p1:group_name>sample string 14</d2p1:group_name>
<d2p1:is_agent_last_to_respond>true</d2p1:is_agent_last_to_respond>
<d2p1:is_resolved>true</d2p1:is_resolved>
<d2p1:last_modifier_full_name>sample string 5</d2p1:last_modifier_full_name>
<d2p1:overall_status>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:is_resolved>true</d2p1:is_resolved>
<d2p1:name>sample string 2</d2p1:name>
<d2p1:system_type>3</d2p1:system_type>
</d2p1:overall_status>
<d2p1:owner xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:address1>sample string 1</d4p1:address1>
<d4p1:alternate_phone_number>sample string 3</d4p1:alternate_phone_number>
<d4p1:city>sample string 4</d4p1:city>
<d4p1:company_name>sample string 5</d4p1:company_name>
<d4p1:country>sample string 6</d4p1:country>
<d4p1:customerid>2</d4p1:customerid>
<d4p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:adjust_for_daylight_savings>true</d4p1:adjust_for_daylight_savings>
<d4p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:name>sample string 1</d4p1:name>
</d4p1:date_format>
<d4p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:name>sample string 1</d4p1:name>
</d4p1:time_format>
</d4p1:date_time_format>
<d4p1:description>sample string 7</d4p1:description>
<d4p1:emailaddress>sample string 17</d4p1:emailaddress>
<d4p1:full_name>sample string 8</d4p1:full_name>
<d4p1:is_active>true</d4p1:is_active>
<d4p1:is_agent>true</d4p1:is_agent>
<d4p1:location>sample string 11</d4p1:location>
<d4p1:phone_number>sample string 12</d4p1:phone_number>
<d4p1:photo_filename>sample string 18</d4p1:photo_filename>
<d4p1:postal_code>sample string 13</d4p1:postal_code>
<d4p1:signature>sample string 14</d4p1:signature>
<d4p1:title>sample string 15</d4p1:title>
<d4p1:username>sample string 16</d4p1:username>
</d2p1:owner>
<d2p1:priority>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:priority>
<d2p1:product xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:description>sample string 1</d4p1:description>
<d4p1:name>sample string 2</d4p1:name>
</d2p1:product>
<d2p1:row_guid>sample string 8</d2p1:row_guid>
<d2p1:source>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:source>
<d2p1:sub_id>9</d2p1:sub_id>
<d2p1:subject>sample string 10</d2p1:subject>
<d2p1:tags xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:long>1</d4p1:long>
<d4p1:long>2</d4p1:long>
<d4p1:long>3</d4p1:long>
</d2p1:tags>
<d2p1:ticket_type>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:ticket_type>
<d2p1:views>11</d2p1:views>
</d2p1:support_ticket>
<d2p1:support_ticket>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:Cc xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:string>sample string 1</d4p1:string>
<d4p1:string>sample string 2</d4p1:string>
<d4p1:string>sample string 3</d4p1:string>
</d2p1:Cc>
<d2p1:assigned_by_id>1</d2p1:assigned_by_id>
<d2p1:assigned_to_full_name>sample string 1</d2p1:assigned_to_full_name>
<d2p1:assigned_to_id>1</d2p1:assigned_to_id>
<d2p1:body>sample string 2</d2p1:body>
<d2p1:brand_id>1</d2p1:brand_id>
<d2p1:date_created>2025-02-23T01:11:18.1319575-05:00</d2p1:date_created>
<d2p1:date_last_modified>2025-02-23T01:11:18.1319575-05:00</d2p1:date_last_modified>
<d2p1:date_resolved>2025-02-23T01:11:18.1319575-05:00</d2p1:date_resolved>
<d2p1:date_sla_failed>2025-02-23T01:11:18.1319575-05:00</d2p1:date_sla_failed>
<d2p1:due_date>2025-02-23T01:11:18.1319575-05:00</d2p1:due_date>
<d2p1:external_id>sample string 6</d2p1:external_id>
<d2p1:form_id>12</d2p1:form_id>
<d2p1:group_id>13</d2p1:group_id>
<d2p1:group_name>sample string 14</d2p1:group_name>
<d2p1:is_agent_last_to_respond>true</d2p1:is_agent_last_to_respond>
<d2p1:is_resolved>true</d2p1:is_resolved>
<d2p1:last_modifier_full_name>sample string 5</d2p1:last_modifier_full_name>
<d2p1:overall_status>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:is_resolved>true</d2p1:is_resolved>
<d2p1:name>sample string 2</d2p1:name>
<d2p1:system_type>3</d2p1:system_type>
</d2p1:overall_status>
<d2p1:owner xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:address1>sample string 1</d4p1:address1>
<d4p1:alternate_phone_number>sample string 3</d4p1:alternate_phone_number>
<d4p1:city>sample string 4</d4p1:city>
<d4p1:company_name>sample string 5</d4p1:company_name>
<d4p1:country>sample string 6</d4p1:country>
<d4p1:customerid>2</d4p1:customerid>
<d4p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:adjust_for_daylight_savings>true</d4p1:adjust_for_daylight_savings>
<d4p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:name>sample string 1</d4p1:name>
</d4p1:date_format>
<d4p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:name>sample string 1</d4p1:name>
</d4p1:time_format>
</d4p1:date_time_format>
<d4p1:description>sample string 7</d4p1:description>
<d4p1:emailaddress>sample string 17</d4p1:emailaddress>
<d4p1:full_name>sample string 8</d4p1:full_name>
<d4p1:is_active>true</d4p1:is_active>
<d4p1:is_agent>true</d4p1:is_agent>
<d4p1:location>sample string 11</d4p1:location>
<d4p1:phone_number>sample string 12</d4p1:phone_number>
<d4p1:photo_filename>sample string 18</d4p1:photo_filename>
<d4p1:postal_code>sample string 13</d4p1:postal_code>
<d4p1:signature>sample string 14</d4p1:signature>
<d4p1:title>sample string 15</d4p1:title>
<d4p1:username>sample string 16</d4p1:username>
</d2p1:owner>
<d2p1:priority>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:priority>
<d2p1:product xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:description>sample string 1</d4p1:description>
<d4p1:name>sample string 2</d4p1:name>
</d2p1:product>
<d2p1:row_guid>sample string 8</d2p1:row_guid>
<d2p1:source>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:source>
<d2p1:sub_id>9</d2p1:sub_id>
<d2p1:subject>sample string 10</d2p1:subject>
<d2p1:tags xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:long>1</d4p1:long>
<d4p1:long>2</d4p1:long>
<d4p1:long>3</d4p1:long>
</d2p1:tags>
<d2p1:ticket_type>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:ticket_type>
<d2p1:views>11</d2p1:views>
</d2p1:support_ticket>
<d2p1:support_ticket>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:Cc xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:string>sample string 1</d4p1:string>
<d4p1:string>sample string 2</d4p1:string>
<d4p1:string>sample string 3</d4p1:string>
</d2p1:Cc>
<d2p1:assigned_by_id>1</d2p1:assigned_by_id>
<d2p1:assigned_to_full_name>sample string 1</d2p1:assigned_to_full_name>
<d2p1:assigned_to_id>1</d2p1:assigned_to_id>
<d2p1:body>sample string 2</d2p1:body>
<d2p1:brand_id>1</d2p1:brand_id>
<d2p1:date_created>2025-02-23T01:11:18.1319575-05:00</d2p1:date_created>
<d2p1:date_last_modified>2025-02-23T01:11:18.1319575-05:00</d2p1:date_last_modified>
<d2p1:date_resolved>2025-02-23T01:11:18.1319575-05:00</d2p1:date_resolved>
<d2p1:date_sla_failed>2025-02-23T01:11:18.1319575-05:00</d2p1:date_sla_failed>
<d2p1:due_date>2025-02-23T01:11:18.1319575-05:00</d2p1:due_date>
<d2p1:external_id>sample string 6</d2p1:external_id>
<d2p1:form_id>12</d2p1:form_id>
<d2p1:group_id>13</d2p1:group_id>
<d2p1:group_name>sample string 14</d2p1:group_name>
<d2p1:is_agent_last_to_respond>true</d2p1:is_agent_last_to_respond>
<d2p1:is_resolved>true</d2p1:is_resolved>
<d2p1:last_modifier_full_name>sample string 5</d2p1:last_modifier_full_name>
<d2p1:overall_status>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:is_resolved>true</d2p1:is_resolved>
<d2p1:name>sample string 2</d2p1:name>
<d2p1:system_type>3</d2p1:system_type>
</d2p1:overall_status>
<d2p1:owner xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:address1>sample string 1</d4p1:address1>
<d4p1:alternate_phone_number>sample string 3</d4p1:alternate_phone_number>
<d4p1:city>sample string 4</d4p1:city>
<d4p1:company_name>sample string 5</d4p1:company_name>
<d4p1:country>sample string 6</d4p1:country>
<d4p1:customerid>2</d4p1:customerid>
<d4p1:date_time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:adjust_for_daylight_savings>true</d4p1:adjust_for_daylight_savings>
<d4p1:date_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:name>sample string 1</d4p1:name>
</d4p1:date_format>
<d4p1:time_format>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:name>sample string 1</d4p1:name>
</d4p1:time_format>
</d4p1:date_time_format>
<d4p1:description>sample string 7</d4p1:description>
<d4p1:emailaddress>sample string 17</d4p1:emailaddress>
<d4p1:full_name>sample string 8</d4p1:full_name>
<d4p1:is_active>true</d4p1:is_active>
<d4p1:is_agent>true</d4p1:is_agent>
<d4p1:location>sample string 11</d4p1:location>
<d4p1:phone_number>sample string 12</d4p1:phone_number>
<d4p1:photo_filename>sample string 18</d4p1:photo_filename>
<d4p1:postal_code>sample string 13</d4p1:postal_code>
<d4p1:signature>sample string 14</d4p1:signature>
<d4p1:title>sample string 15</d4p1:title>
<d4p1:username>sample string 16</d4p1:username>
</d2p1:owner>
<d2p1:priority>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:priority>
<d2p1:product xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d4p1:description>sample string 1</d4p1:description>
<d4p1:name>sample string 2</d4p1:name>
</d2p1:product>
<d2p1:row_guid>sample string 8</d2p1:row_guid>
<d2p1:source>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:source>
<d2p1:sub_id>9</d2p1:sub_id>
<d2p1:subject>sample string 10</d2p1:subject>
<d2p1:tags xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:long>1</d4p1:long>
<d4p1:long>2</d4p1:long>
<d4p1:long>3</d4p1:long>
</d2p1:tags>
<d2p1:ticket_type>
<id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
<d2p1:name>sample string 1</d2p1:name>
<d2p1:system_type>2</d2p1:system_type>
</d2p1:ticket_type>
<d2p1:views>11</d2p1:views>
</d2p1:support_ticket>
</tickets>
</search_result>