GET api/support_ticket/my_unresolved/{pageNumber}/{pageSize}

Retrieves all of the unresolved tickets assigned to the logged in user.

Request Information

Parameters

NameDescriptionAdditional information
pageNumber
Number of page from 1 to N

Define this parameter in the request URI.

pageSize
Count of elements on page

Define this parameter in the request URI.

Response Information

Response body formats

application/json, text/json

Sample:
{
  "is_last": true,
  "tickets": [
    {
      "assigned_by_id": 1,
      "assigned_to_id": 1,
      "assigned_to_full_name": "sample string 1",
      "body": "sample string 2",
      "brand_id": 1,
      "date_created": "2019-06-27T06:31:07.1702087-04:00",
      "date_last_modified": "2019-06-27T06:31:07.1702087-04:00",
      "last_modifier_full_name": "sample string 5",
      "date_resolved": "2019-06-27T06:31:07.1702087-04:00",
      "external_id": "sample string 6",
      "is_resolved": true,
      "overall_status": {
        "is_resolved": true,
        "name": "sample string 2",
        "system_type": 3,
        "id": 1
      },
      "owner": {
        "address1": "sample string 1",
        "customerid": 2,
        "alternate_phone_number": "sample string 3",
        "city": "sample string 4",
        "company_name": "sample string 5",
        "country": "sample string 6",
        "date_time_format": {
          "adjust_for_daylight_savings": true,
          "date_format": {
            "name": "sample string 1",
            "id": 1
          },
          "time_format": {
            "name": "sample string 1",
            "id": 1
          },
          "id": 1
        },
        "description": "sample string 7",
        "full_name": "sample string 8",
        "is_active": true,
        "is_agent": true,
        "location": "sample string 11",
        "phone_number": "sample string 12",
        "postal_code": "sample string 13",
        "signature": "sample string 14",
        "title": "sample string 15",
        "username": "sample string 16",
        "emailaddress": "sample string 17",
        "id": 1
      },
      "priority": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "product": {
        "description": "sample string 1",
        "name": "sample string 2",
        "id": 1
      },
      "row_guid": "sample string 8",
      "source": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "sub_id": 9,
      "subject": "sample string 10",
      "ticket_type": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "views": 11,
      "date_sla_failed": "2019-06-27T06:31:07.1702087-04:00",
      "due_date": "2019-06-27T06:31:07.1702087-04:00",
      "Cc": [
        "sample string 1",
        "sample string 2",
        "sample string 3"
      ],
      "form_id": 12,
      "tags": [
        1,
        2,
        3
      ],
      "group_id": 13,
      "id": 1
    },
    {
      "assigned_by_id": 1,
      "assigned_to_id": 1,
      "assigned_to_full_name": "sample string 1",
      "body": "sample string 2",
      "brand_id": 1,
      "date_created": "2019-06-27T06:31:07.1702087-04:00",
      "date_last_modified": "2019-06-27T06:31:07.1702087-04:00",
      "last_modifier_full_name": "sample string 5",
      "date_resolved": "2019-06-27T06:31:07.1702087-04:00",
      "external_id": "sample string 6",
      "is_resolved": true,
      "overall_status": {
        "is_resolved": true,
        "name": "sample string 2",
        "system_type": 3,
        "id": 1
      },
      "owner": {
        "address1": "sample string 1",
        "customerid": 2,
        "alternate_phone_number": "sample string 3",
        "city": "sample string 4",
        "company_name": "sample string 5",
        "country": "sample string 6",
        "date_time_format": {
          "adjust_for_daylight_savings": true,
          "date_format": {
            "name": "sample string 1",
            "id": 1
          },
          "time_format": {
            "name": "sample string 1",
            "id": 1
          },
          "id": 1
        },
        "description": "sample string 7",
        "full_name": "sample string 8",
        "is_active": true,
        "is_agent": true,
        "location": "sample string 11",
        "phone_number": "sample string 12",
        "postal_code": "sample string 13",
        "signature": "sample string 14",
        "title": "sample string 15",
        "username": "sample string 16",
        "emailaddress": "sample string 17",
        "id": 1
      },
      "priority": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "product": {
        "description": "sample string 1",
        "name": "sample string 2",
        "id": 1
      },
      "row_guid": "sample string 8",
      "source": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "sub_id": 9,
      "subject": "sample string 10",
      "ticket_type": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "views": 11,
      "date_sla_failed": "2019-06-27T06:31:07.1702087-04:00",
      "due_date": "2019-06-27T06:31:07.1702087-04:00",
      "Cc": [
        "sample string 1",
        "sample string 2",
        "sample string 3"
      ],
      "form_id": 12,
      "tags": [
        1,
        2,
        3
      ],
      "group_id": 13,
      "id": 1
    },
    {
      "assigned_by_id": 1,
      "assigned_to_id": 1,
      "assigned_to_full_name": "sample string 1",
      "body": "sample string 2",
      "brand_id": 1,
      "date_created": "2019-06-27T06:31:07.1702087-04:00",
      "date_last_modified": "2019-06-27T06:31:07.1702087-04:00",
      "last_modifier_full_name": "sample string 5",
      "date_resolved": "2019-06-27T06:31:07.1702087-04:00",
      "external_id": "sample string 6",
      "is_resolved": true,
      "overall_status": {
        "is_resolved": true,
        "name": "sample string 2",
        "system_type": 3,
        "id": 1
      },
      "owner": {
        "address1": "sample string 1",
        "customerid": 2,
        "alternate_phone_number": "sample string 3",
        "city": "sample string 4",
        "company_name": "sample string 5",
        "country": "sample string 6",
        "date_time_format": {
          "adjust_for_daylight_savings": true,
          "date_format": {
            "name": "sample string 1",
            "id": 1
          },
          "time_format": {
            "name": "sample string 1",
            "id": 1
          },
          "id": 1
        },
        "description": "sample string 7",
        "full_name": "sample string 8",
        "is_active": true,
        "is_agent": true,
        "location": "sample string 11",
        "phone_number": "sample string 12",
        "postal_code": "sample string 13",
        "signature": "sample string 14",
        "title": "sample string 15",
        "username": "sample string 16",
        "emailaddress": "sample string 17",
        "id": 1
      },
      "priority": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "product": {
        "description": "sample string 1",
        "name": "sample string 2",
        "id": 1
      },
      "row_guid": "sample string 8",
      "source": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "sub_id": 9,
      "subject": "sample string 10",
      "ticket_type": {
        "name": "sample string 1",
        "system_type": 2,
        "id": 1
      },
      "views": 11,
      "date_sla_failed": "2019-06-27T06:31:07.1702087-04:00",
      "due_date": "2019-06-27T06:31:07.1702087-04:00",
      "Cc": [
        "sample string 1",
        "sample string 2",
        "sample string 3"
      ],
      "form_id": 12,
      "tags": [
        1,
        2,
        3
      ],
      "group_id": 13,
      "id": 1
    }
  ]
}

application/xml, text/xml

Sample:
<support_tickets_page xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api.Ticketing">
  <is_last>true</is_last>
  <tickets>
    <support_ticket>
      <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
      <Cc xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
        <d4p1:string>sample string 1</d4p1:string>
        <d4p1:string>sample string 2</d4p1:string>
        <d4p1:string>sample string 3</d4p1:string>
      </Cc>
      <assigned_by_id>1</assigned_by_id>
      <assigned_to_full_name>sample string 1</assigned_to_full_name>
      <assigned_to_id>1</assigned_to_id>
      <body>sample string 2</body>
      <brand_id>1</brand_id>
      <date_created>2019-06-27T06:31:07.1702087-04:00</date_created>
      <date_last_modified>2019-06-27T06:31:07.1702087-04:00</date_last_modified>
      <date_resolved>2019-06-27T06:31:07.1702087-04:00</date_resolved>
      <date_sla_failed>2019-06-27T06:31:07.1702087-04:00</date_sla_failed>
      <due_date>2019-06-27T06:31:07.1702087-04:00</due_date>
      <external_id>sample string 6</external_id>
      <form_id>12</form_id>
      <group_id>13</group_id>
      <is_resolved>true</is_resolved>
      <last_modifier_full_name>sample string 5</last_modifier_full_name>
      <overall_status>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <is_resolved>true</is_resolved>
        <name>sample string 2</name>
        <system_type>3</system_type>
      </overall_status>
      <owner xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <d4p1:address1>sample string 1</d4p1:address1>
        <d4p1:alternate_phone_number>sample string 3</d4p1:alternate_phone_number>
        <d4p1:city>sample string 4</d4p1:city>
        <d4p1:company_name>sample string 5</d4p1:company_name>
        <d4p1:country>sample string 6</d4p1:country>
        <d4p1:customerid>2</d4p1:customerid>
        <d4p1:date_time_format>
          <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
          <d4p1:adjust_for_daylight_savings>true</d4p1:adjust_for_daylight_savings>
          <d4p1:date_format>
            <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
            <d4p1:name>sample string 1</d4p1:name>
          </d4p1:date_format>
          <d4p1:time_format>
            <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
            <d4p1:name>sample string 1</d4p1:name>
          </d4p1:time_format>
        </d4p1:date_time_format>
        <d4p1:description>sample string 7</d4p1:description>
        <d4p1:emailaddress>sample string 17</d4p1:emailaddress>
        <d4p1:full_name>sample string 8</d4p1:full_name>
        <d4p1:is_active>true</d4p1:is_active>
        <d4p1:is_agent>true</d4p1:is_agent>
        <d4p1:location>sample string 11</d4p1:location>
        <d4p1:phone_number>sample string 12</d4p1:phone_number>
        <d4p1:postal_code>sample string 13</d4p1:postal_code>
        <d4p1:signature>sample string 14</d4p1:signature>
        <d4p1:title>sample string 15</d4p1:title>
        <d4p1:username>sample string 16</d4p1:username>
      </owner>
      <priority>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </priority>
      <product xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <d4p1:description>sample string 1</d4p1:description>
        <d4p1:name>sample string 2</d4p1:name>
      </product>
      <row_guid>sample string 8</row_guid>
      <source>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </source>
      <sub_id>9</sub_id>
      <subject>sample string 10</subject>
      <tags xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
        <d4p1:long>1</d4p1:long>
        <d4p1:long>2</d4p1:long>
        <d4p1:long>3</d4p1:long>
      </tags>
      <ticket_type>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </ticket_type>
      <views>11</views>
    </support_ticket>
    <support_ticket>
      <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
      <Cc xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
        <d4p1:string>sample string 1</d4p1:string>
        <d4p1:string>sample string 2</d4p1:string>
        <d4p1:string>sample string 3</d4p1:string>
      </Cc>
      <assigned_by_id>1</assigned_by_id>
      <assigned_to_full_name>sample string 1</assigned_to_full_name>
      <assigned_to_id>1</assigned_to_id>
      <body>sample string 2</body>
      <brand_id>1</brand_id>
      <date_created>2019-06-27T06:31:07.1702087-04:00</date_created>
      <date_last_modified>2019-06-27T06:31:07.1702087-04:00</date_last_modified>
      <date_resolved>2019-06-27T06:31:07.1702087-04:00</date_resolved>
      <date_sla_failed>2019-06-27T06:31:07.1702087-04:00</date_sla_failed>
      <due_date>2019-06-27T06:31:07.1702087-04:00</due_date>
      <external_id>sample string 6</external_id>
      <form_id>12</form_id>
      <group_id>13</group_id>
      <is_resolved>true</is_resolved>
      <last_modifier_full_name>sample string 5</last_modifier_full_name>
      <overall_status>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <is_resolved>true</is_resolved>
        <name>sample string 2</name>
        <system_type>3</system_type>
      </overall_status>
      <owner xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <d4p1:address1>sample string 1</d4p1:address1>
        <d4p1:alternate_phone_number>sample string 3</d4p1:alternate_phone_number>
        <d4p1:city>sample string 4</d4p1:city>
        <d4p1:company_name>sample string 5</d4p1:company_name>
        <d4p1:country>sample string 6</d4p1:country>
        <d4p1:customerid>2</d4p1:customerid>
        <d4p1:date_time_format>
          <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
          <d4p1:adjust_for_daylight_savings>true</d4p1:adjust_for_daylight_savings>
          <d4p1:date_format>
            <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
            <d4p1:name>sample string 1</d4p1:name>
          </d4p1:date_format>
          <d4p1:time_format>
            <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
            <d4p1:name>sample string 1</d4p1:name>
          </d4p1:time_format>
        </d4p1:date_time_format>
        <d4p1:description>sample string 7</d4p1:description>
        <d4p1:emailaddress>sample string 17</d4p1:emailaddress>
        <d4p1:full_name>sample string 8</d4p1:full_name>
        <d4p1:is_active>true</d4p1:is_active>
        <d4p1:is_agent>true</d4p1:is_agent>
        <d4p1:location>sample string 11</d4p1:location>
        <d4p1:phone_number>sample string 12</d4p1:phone_number>
        <d4p1:postal_code>sample string 13</d4p1:postal_code>
        <d4p1:signature>sample string 14</d4p1:signature>
        <d4p1:title>sample string 15</d4p1:title>
        <d4p1:username>sample string 16</d4p1:username>
      </owner>
      <priority>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </priority>
      <product xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <d4p1:description>sample string 1</d4p1:description>
        <d4p1:name>sample string 2</d4p1:name>
      </product>
      <row_guid>sample string 8</row_guid>
      <source>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </source>
      <sub_id>9</sub_id>
      <subject>sample string 10</subject>
      <tags xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
        <d4p1:long>1</d4p1:long>
        <d4p1:long>2</d4p1:long>
        <d4p1:long>3</d4p1:long>
      </tags>
      <ticket_type>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </ticket_type>
      <views>11</views>
    </support_ticket>
    <support_ticket>
      <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
      <Cc xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
        <d4p1:string>sample string 1</d4p1:string>
        <d4p1:string>sample string 2</d4p1:string>
        <d4p1:string>sample string 3</d4p1:string>
      </Cc>
      <assigned_by_id>1</assigned_by_id>
      <assigned_to_full_name>sample string 1</assigned_to_full_name>
      <assigned_to_id>1</assigned_to_id>
      <body>sample string 2</body>
      <brand_id>1</brand_id>
      <date_created>2019-06-27T06:31:07.1702087-04:00</date_created>
      <date_last_modified>2019-06-27T06:31:07.1702087-04:00</date_last_modified>
      <date_resolved>2019-06-27T06:31:07.1702087-04:00</date_resolved>
      <date_sla_failed>2019-06-27T06:31:07.1702087-04:00</date_sla_failed>
      <due_date>2019-06-27T06:31:07.1702087-04:00</due_date>
      <external_id>sample string 6</external_id>
      <form_id>12</form_id>
      <group_id>13</group_id>
      <is_resolved>true</is_resolved>
      <last_modifier_full_name>sample string 5</last_modifier_full_name>
      <overall_status>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <is_resolved>true</is_resolved>
        <name>sample string 2</name>
        <system_type>3</system_type>
      </overall_status>
      <owner xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <d4p1:address1>sample string 1</d4p1:address1>
        <d4p1:alternate_phone_number>sample string 3</d4p1:alternate_phone_number>
        <d4p1:city>sample string 4</d4p1:city>
        <d4p1:company_name>sample string 5</d4p1:company_name>
        <d4p1:country>sample string 6</d4p1:country>
        <d4p1:customerid>2</d4p1:customerid>
        <d4p1:date_time_format>
          <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
          <d4p1:adjust_for_daylight_savings>true</d4p1:adjust_for_daylight_savings>
          <d4p1:date_format>
            <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
            <d4p1:name>sample string 1</d4p1:name>
          </d4p1:date_format>
          <d4p1:time_format>
            <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
            <d4p1:name>sample string 1</d4p1:name>
          </d4p1:time_format>
        </d4p1:date_time_format>
        <d4p1:description>sample string 7</d4p1:description>
        <d4p1:emailaddress>sample string 17</d4p1:emailaddress>
        <d4p1:full_name>sample string 8</d4p1:full_name>
        <d4p1:is_active>true</d4p1:is_active>
        <d4p1:is_agent>true</d4p1:is_agent>
        <d4p1:location>sample string 11</d4p1:location>
        <d4p1:phone_number>sample string 12</d4p1:phone_number>
        <d4p1:postal_code>sample string 13</d4p1:postal_code>
        <d4p1:signature>sample string 14</d4p1:signature>
        <d4p1:title>sample string 15</d4p1:title>
        <d4p1:username>sample string 16</d4p1:username>
      </owner>
      <priority>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </priority>
      <product xmlns:d4p1="http://schemas.datacontract.org/2004/07/Ticket.Api.Org">
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <d4p1:description>sample string 1</d4p1:description>
        <d4p1:name>sample string 2</d4p1:name>
      </product>
      <row_guid>sample string 8</row_guid>
      <source>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </source>
      <sub_id>9</sub_id>
      <subject>sample string 10</subject>
      <tags xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
        <d4p1:long>1</d4p1:long>
        <d4p1:long>2</d4p1:long>
        <d4p1:long>3</d4p1:long>
      </tags>
      <ticket_type>
        <id xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">1</id>
        <name>sample string 1</name>
        <system_type>2</system_type>
      </ticket_type>
      <views>11</views>
    </support_ticket>
  </tickets>
</support_tickets_page>