POST api/Support_Ticket_Zapier?email_customer={email_customer}&disableNotification={disableNotification}

Create ticket from zapier

Request Information

Parameters

NameDescriptionAdditional information
model
Ticket information

Define this parameter in the request body.

email_customer
Send an email to customer or not

Define this parameter in the request URI.

disableNotification

Define this parameter in the request URI.

Request body formats

application/json, text/json

Sample:
{
  "subject": "sample string 1",
  "body": "sample string 2",
  "owner": "sample string 3",
  "brand": 4,
  "product": 5,
  "priority": 6,
  "status": 7,
  "source": 8,
  "ticket_type": 9
}

application/xml, text/xml

Sample:
<support_ticket_zapier_create xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api.Ticketing">
  <body>sample string 2</body>
  <brand>4</brand>
  <owner>sample string 3</owner>
  <priority>6</priority>
  <product>5</product>
  <source>8</source>
  <status>7</status>
  <subject>sample string 1</subject>
  <ticket_type>9</ticket_type>
</support_ticket_zapier_create>

Response Information

Response body formats

application/json, text/json

Sample:
{
  "subject": "sample string 1",
  "body": "sample string 2",
  "owner": "sample string 3",
  "brand": "sample string 4",
  "product": "sample string 5",
  "priority": "sample string 6",
  "status": "sample string 7",
  "source": "sample string 8",
  "ticket_type": "sample string 9",
  "ticket_url": "sample string 10",
  "row_guid": "sample string 11",
  "sub_id": 12,
  "id": 13,
  "errors": [],
  "is_valid": true
}

application/xml, text/xml

Sample:
<support_ticket_zapier_create_result xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api">
  <errors />
  <is_valid>true</is_valid>
  <id>13</id>
  <row_guid>sample string 11</row_guid>
  <sub_id>12</sub_id>
  <body>sample string 2</body>
  <brand>sample string 4</brand>
  <owner>sample string 3</owner>
  <priority>sample string 6</priority>
  <product>sample string 5</product>
  <source>sample string 8</source>
  <status>sample string 7</status>
  <subject>sample string 1</subject>
  <ticket_type>sample string 9</ticket_type>
  <ticket_url>sample string 10</ticket_url>
</support_ticket_zapier_create_result>