POST api/Support_Ticket_Zapier?email_customer={email_customer}&disableNotification={disableNotification}
Create ticket from zapier
Request Information
Parameters
Name | Description | Additional information |
---|---|---|
model | Ticket information |
Define this parameter in the request body. |
email_customer | Send an email to customer or not |
Define this parameter in the request URI. |
disableNotification |
Define this parameter in the request URI. |
Request body formats
application/json, text/json
Sample:
{ "subject": "sample string 1", "body": "sample string 2", "owner": "sample string 3", "brand": 4, "product": 5, "priority": 6, "status": 7, "source": 8, "ticket_type": 9 }
application/xml, text/xml
Sample:
<support_ticket_zapier_create xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api.Ticketing"> <body>sample string 2</body> <brand>4</brand> <owner>sample string 3</owner> <priority>6</priority> <product>5</product> <source>8</source> <status>7</status> <subject>sample string 1</subject> <ticket_type>9</ticket_type> </support_ticket_zapier_create>
Response Information
Response body formats
application/json, text/json
Sample:
{ "subject": "sample string 1", "body": "sample string 2", "owner": "sample string 3", "brand": "sample string 4", "product": "sample string 5", "priority": "sample string 6", "status": "sample string 7", "source": "sample string 8", "ticket_type": "sample string 9", "ticket_url": "sample string 10", "row_guid": "sample string 11", "sub_id": 12, "id": 13, "errors": [], "is_valid": true }
application/xml, text/xml
Sample:
<support_ticket_zapier_create_result xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ticket.Api"> <errors /> <is_valid>true</is_valid> <id>13</id> <row_guid>sample string 11</row_guid> <sub_id>12</sub_id> <body>sample string 2</body> <brand>sample string 4</brand> <owner>sample string 3</owner> <priority>sample string 6</priority> <product>sample string 5</product> <source>sample string 8</source> <status>sample string 7</status> <subject>sample string 1</subject> <ticket_type>sample string 9</ticket_type> <ticket_url>sample string 10</ticket_url> </support_ticket_zapier_create_result>